Privacy Policy

Last updated: July 7, 2025

Welcome to Advanced Arbor Care (“we”, “us”, “our”). We value your trust and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share data when you visit our website, use our services, or otherwise interact with us.

1. Information We Collect

a. Information You Provide

Contact details (name, address, email, phone)
Service-related data (jobsite address, tree type, photos)
Payment information (via secure payment processor)
Optional info (date of birth, gender, survey responses)

b. Automatically Collected

Device and browser details (IP address, operating system, language)
Usage data (pages visited, session duration, referral URL)
Tracking via cookies, analytics tools (e.g., Google Analytics) for site improvement and marketing.

c. From Third Parties

Job application info (via social media or external platforms)
Combined data from our partners and affiliates

2. How We Use Your Information

We use your data to:

Deliver and enhance tree care services
Communicate scheduling, updates, and invoices
Personalize and improve site experience
Conduct internal analysis and fraud prevention
Send marketing (with opt-in consent)
Comply with legal requirements

3. How We Share Information

We may share your personal information with:

Service Providers: Payment gateways, IT hosts, analytics vendors (with same privacy obligations)
Business Transfers: In case of a merger or sale (with notification to you)
Legal Obligations: To satisfy subpoenas, law enforcement, or protect our rights
Affiliated Entities: With your consent for joint services or promotions

4. Cookies & Tracking

We use cookies and similar tools to:

Remember your preferences and site activity
Understand site performance via Google Analytics
You can disable cookies via your browser, though this may affect functionality.

5. Your Choices & Rights

Access & Correction: Request details about or correct your personal data
Deletion: Ask us to delete data, except when retention is required (e.g., legal, contractual reasons)
Opt-Out: Unsubscribe from marketing emails anytime
Cookie Control: Manage cookies through browser settings
Special Protections: Residents of jurisdictions like California can request:
- A list of shared or “sold” data recipients
- Access or deletion of data under CCPA-like rights

6. Children’s Privacy

We do not knowingly collect personal data from children under 13. If discovered, we promptly delete it.

7. Security

We implement reasonable safeguards (encryption, SSL, internal protocols) to prevent unauthorized access, though no system is 100% secure.

8. Third‑Party Links

Our website may include links to third‑party sites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this policy when needed. The effective date above reflects the most recent update. Continued site or service use indicates acceptance of changes.

10. Contact Us

For inquiries or to exercise your rights, reach out:

Advanced Arbor Care
57 Charlene St., Billings, MT 59101
Phone: (406) 651-9141